Terms & Conditions – Rentbee.co.uk

Last updated: 13 Nov 2025

These Terms & Conditions set out the rules for using Rentbee.co.uk and the terms that apply to enquiries, viewings and room allocation services provided by Rentbee (owned by Planbee.Solutions Ltd).

.WEBSITE TERMS & CONDITIONS – Rentbee.co.uk

Last updated:

Rentbee.co.uk (“the website”) is owned and operated by Rentbee (owned by Planbee.Solutions Ltd).
Planbee.Solutions Ltd is registered in England and Wales.
Company Registration Number: 10080755
Registered Office: 1 Wiscombe Ave, Penkridge, Staffordshire, ST19 5EH

By using this website, you agree to these Terms & Conditions.
If you do not accept these terms, please do not use the website.


1. About Us

Rentbee.co.uk is a trading name of Planbee.Solutions Ltd. We provide room-finding and property management services in Stafford and the surrounding area.

We are not an estate agent or letting agent in the traditional sense. We manage rooms and shared properties directly and may introduce tenants to accommodation owned or controlled by us or by landlords we work with.


2. Use of This Website

You agree:

To use the website for lawful purposes only

Not to disrupt its normal operation

Not to misuse or copy content

Not to attempt to gain unauthorised access to any part of the website

We reserve the right to suspend or restrict access if misuse is detected.


3. Accuracy of Website Information

We make reasonable efforts to ensure that the website content is accurate.
However:

Room availability may change without notice

Prices may vary

Photos may show similar rooms, not always the exact room

Property descriptions are given in good faith but cannot be guaranteed

We accept no liability for errors, omissions, or reliance on website content.


4. Enquiries, Viewings & Applications

By submitting an enquiry:

You confirm the information you provide is true and accurate

You grant us permission to contact you by phone, WhatsApp, email or SMS

You agree that enquiry submission does not guarantee room availability

We may decline or reject applications at our discretion.

Submitting an enquiry or application does not create a legal relationship, tenancy, or offer of accommodation.
No tenancy exists until a tenancy agreement is signed.


5. No Liability for Website Content

Rentbee (owned by Planbee.Solutions Ltd) is not liable for:

Losses caused by relying on information on this website

Indirect, consequential, or financial loss

Errors, inaccuracies, or outdated content

Third-party information or websites linked to/from this site

Use of the website is entirely at your own risk.


6. Third-Party Links

The website may include links to:

Coho (our tenant management system)

Third-party payment providers

Partner landlords

External websites

We do not control these sites.
We accept no responsibility for:

Their content

Their accuracy

Their security

Any services provided through them


7. Intellectual Property

All text, images, branding and website content belong to Planbee.Solutions Ltd unless otherwise stated.

You must not:

Copy or reproduce website content

Use branding or materials without permission

Distribute or modify any content without written consent


8. Your Responsibilities When Applying for a Room

When making an application, you agree to:

Provide honest and accurate information

Submit documents when requested

Cooperate with referencing or verification checks

Providing false or misleading information may result in your application being withdrawn.


9. Data Protection

Personal data is processed according to our:

Privacy Policy

Cookie Policy

These documents explain what data we collect and how it is used.


10. Service Availability

We may:

Modify the website

Suspend areas of the website

Update content

Carry out maintenance

without prior notice.


11. Our Right to Refuse Applications

We reserve the right to:

Decline applications

Decline viewings

Withdraw offers

Decline tenancy creation

at our discretion, and without providing a reason.


12. Limitation of Liability

To the fullest extent permitted by law:

We exclude all warranties relating to website operation or content

We are not liable for any loss or damage arising from use of the website

We do not guarantee accuracy, availability, or suitability of any room, property or service listed

Nothing in these terms limits liability for fraud or death/serious injury caused by negligence.


13. Changes to These Terms

We may update these Terms & Conditions from time to time.
The most recent version will always appear on this page.


14. Contact Information

Rentbee (owned by Planbee.Solutions Ltd)
1 Wiscombe Ave
Penkridge
Staffordshire
ST19 5EH

Email: [email protected]
Phone (general enquiries): 01785 593592

Rentbee.co.uk is a trading name of Planbee.solutions Ltd
Company Registration Number:-
10080755

Registered office:- 1 Wiscombe Ave, Penkridge, Staffs, ST19 5EH

PlanBee.Solutions Ltd is a member of The Property Ombudsman No. D13426.

Information Commissioner Office Registration Number: ZA177778

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Copyright 2025. Planbee.Solutions Ltd. All Rights Reserved.